My friend Mr Mustard has excelled himself this time. He loves the Freedom of Information legislation and frequently exercise his democratic rights. He got to wondering what the decision making process is that takes place in the part of the council (now NSL) who receive your letter of representation or appeal and how they decide whether or not to cancel your ticket.
Well here it is (go down to about page 5)
PCN Cancellation Procedure v1.15 1 April 2010
So what should you do. Firstly you should try and park legally at all times and then you don't have to spend your time writing out appeals.
If you do get a ticket I would you suggest you read down the possible reasons for cancellation and find the one that best fits your circumstances. There may be 2 or 3 that apply which is even better.
Get out the documents you need to prove your case and send them off to NSL either as scanned attachments on-line or photocopies in the post to the PO Box shown on the parking ticket. Make sure you send your letter "signed-for" so NSL cannot deny that it was received.
If NSL refuse your representations you can then write to them with a copy of the policy and ask them why they are not following policy. You could also send a copy of the complaint to the parking manager Ian Baruch.
Even if your appeal does not fit into one of the categories in which parking tickets should be cancelled you can still ask for your ticket to be cancelled on any grounds that you like. Just keep sending in those appeals to keep NSL busy.
You have nothing to lose by sending in a letter as soon as you have had your ticket. You still get the chance to pay the penalty at the 50% rate.
It would probably be a good idea to download the document to your computer, print it out and give it to friends who have had a parking ticket or email it to everyone in your address book.